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Your FORXEA account settings give you full control over your profile, security configuration, data preferences, and the way the platform communicates with you. Keeping your account details accurate and your security settings up to date is an essential part of trading responsibly. This guide covers every major section of the account dashboard and explains exactly what you can change and how.

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Accessing Account Settings

To open your account settings, click your avatar in the top-right corner of the platform and select Account Settings from the dropdown menu. The settings dashboard is divided into four main sections:
  • Profile — personal details, contact information, and display preferences.
  • Security — password, two-factor authentication, active sessions, and activity logs.
  • Notifications — configure how and when FORXEAcontacts you.
  • Account — account status, data export, and closure options.

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Profile Settings

Your profile section holds the personal information associated with your FORXEA account. To update any of the following, navigate to Account Settings → Profile.
  • Display name — the name shown within the platform interface.
  • Email address — used for account communications and login.
  • Phone number — used for SMS notifications and security verification.
  • Address — your registered address for account compliance purposes.
1

Open Profile settings

Go to Account Settings and select the Profile tab.
2

Edit the relevant field

Click the pencil icon next to the field you want to update and enter the new value.
3

Save your changes

Click Save Changes. A confirmation message will appear once the update is applied.
Changes to your email address or registered address may require you to verify the update before it takes effect. FORXEA will send a verification link to your new email address, or may request supporting documentation for address changes, in line with regulatory requirements.

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Security Settings

Keeping your account secure is critical when it holds access to live trading and financial data. FORXEA provides several layers of security you can manage directly from Account Settings → Security.

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Changing Your Password

1

Select 'Change Password'

In the Security tab, click Change Password.
2

Enter your current password

Type your existing password in the confirmation field.
3

Set a new password

Enter and confirm your new password. Your password must be at least 12 characters and include a mix of uppercase letters, lowercase letters, numbers, and symbols.
4

Save the change

Click Update Password. You will be asked to log back in on all active sessions.

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Enabling Two-Factor Authentication (2FA)

1

Select 'Enable Two-Factor Authentication'

In the Security tab, click Enable 2FA.
2

Choose your authentication method

Select Authenticator App (recommended) or SMS as your second factor.
3

Scan the QR code

If you chose an authenticator app, open your app (such as Google Authenticator or Authy) and scan the QR code displayed on screen.
4

Enter the verification code

Type the six-digit code generated by your app to confirm the setup.
5

Save your backup codes

Download or copy your backup codes and store them somewhere secure. You will need these if you ever lose access to your authenticator device.
Use a dedicated authenticator app rather than SMS-based 2FA where possible. Authenticator apps are not vulnerable to SIM-swapping attacks, making them a significantly more secure option.

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Viewing and Revoking Active Sessions

Under Active Sessions, you can see a list of every device and browser that is currently logged in to your FORXEA account, along with the approximate location and last activity time for each session. To revoke a session you do not recognise, click Revoke next to it. To log out of all sessions simultaneously, click Revoke All Sessions.
If you see an active session from a location or device you do not recognise, revoke it immediately and change your password. Contact FORXEA support if you suspect unauthorised access to your account.

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Downloading Your Account Activity Log

To download a full log of account activity — including logins, password changes, and settings updates — click Download Activity Log in the Security tab. The log is exported as a CSV file covering the last 12 months of activity.

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Notification Preferences

FORXEA can alert you to important events through email, in-app notifications, and SMS. Use the Notifications tab in Account Settings to control exactly which events trigger which type of alert. To update your preferences, toggle the switches in the relevant row and channel column. Changes are saved automatically.
Enable SMS alerts for Price Alerts if you trade instruments that can move quickly outside market hours. This ensures you are notified even when you are not actively monitoring the platform.

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Closing or Pausing Your Account

If you wish to close your FORXEA account or place it on hold, navigate to Account Settings → Account and select Request Account Closure. Because account closure involves compliance checks and the unwinding of any open positions, this process is handled by the FORXEA support team rather than automatically. Before submitting a closure request, be aware of the following:
  • All open positions must be closed before your account can be fully deactivated. If you submit a closure request with open positions, FORXEA support will contact you to arrange their closure.
  • Any pending limit or stop orders will be cancelled as part of the closure process.
  • Your account data and trade history are retained for the period required under applicable financial regulations, even after closure.
If you want to temporarily pause trading activity rather than permanently close your account, mention this when you contact support — a pause option may be available depending on your account type.
For account-level issues, including problems with closure requests, verification holds, or disputes, contact the FORXEA support team directly via the Help section of the platform or by emailing support@FORXEA.com. Support is available Monday to Friday during market hours.